Shipping policy

At Open Love Co, each piece is created with intention and care. Thank you for supporting our small shop.

Order Processing

Please allow 2–5 business days for your order to be processed before shipment.

Once your order has been placed, you’ll receive a confirmation email. When your order ships, you’ll receive a second email with tracking information.

Processing times may be slightly extended during launches, holidays, or high-volume periods.

After your order has been processed, estimated shipping times are:

Please note that shipping times are estimates and may vary depending on carrier delays, weather, customs, or holiday volume.

Shipping costs are calculated at checkout based on your location and order size.

If we offer free shipping promotions, those will be automatically applied at checkout when eligible.

Once your order has shipped, you will receive a tracking number via email.

Please allow up to 48 hours for tracking updates to appear after your package has been marked as shipped.

Please make sure your shipping address is entered correctly at checkout.

Open Love Co is not responsible for orders shipped to incorrectly entered addresses provided by the customer.

If you notice an error in your shipping address, please contact us as soon as possible at:

info.openlove@gmail.com

If your order has not yet shipped, we’ll do our best to update it.

Once your package has been handed over to the shipping carrier, delivery is outside of our control.

If your package is delayed, lost, or marked as delivered but cannot be located, we recommend contacting the carrier directly first.

If you need additional support, feel free to reach out and we’ll do our best to help.

If your item arrives damaged, please contact us within 7 days of delivery with:

We want you to receive your order in beautiful condition and will work with you to find a resolution.

info.openlove@gmail.com

If you have any questions about your order, shipping, or delivery, feel free to reach out.

Contact: info.openlove@gmail.com

Thank you for shopping with Open Love Co.
We’re honored to create pieces that hold meaning in your everyday life.